Which of the following is considered a trait of effective communication?

Maintaining eye contact is a key trait of effective communication because it helps establish a connection between the speaker and the listener. Eye contact conveys confidence and engagement, showing that the speaker is attentive and interested in the interaction. It also encourages the listener to participate actively in the conversation, making the exchange more dynamic and meaningful. Additionally, eye contact can enhance understanding because it allows both parties to read nonverbal cues, such as facial expressions, which adds depth to the interaction.

In contrast, using complex jargon may create barriers to understanding, particularly if the audience is not familiar with such terminology. Avoiding body language can lead to misunderstandings, as body language plays a crucial role in conveying emotions and intent. Lastly, minimizing summarization can result in a lack of clarity and coherence in communication, as summarizing key points helps reinforce understanding and retention.